Shipping policy
Shipping Policy
We work with a combination of print-on-demand fulfilment partners and in-house stock, which means shipping times can vary depending on what you order. Most items are made and shipped as quickly as possible.
If you have any questions about shipping, feel free to email us at info@soccerwares.com.
---
Order Processing Times
Print-on-Demand Clothing & Apparel
Most clothing items are made to order. Production time is typically 2–5 business days before dispatch.
Stocked Items
Stocked accessories or non-POD items are usually dispatched within 24–48 hours.
During busy periods (seasonal peaks, promotions, or carrier delays), processing times may vary slightly.
---
Shipping Times
Once your order has been dispatched, typical delivery timeframes are..
UK: 3–9 business days
Europe: 5–12 business days
USA: 3–9 business days
Canada: 5–12 business days
Rest of World: 7–20 business days
Delivery times may vary depending on your location and the fulfilment centre that produces your item.
All orders are shipped with a tracking number, so you can follow your package every step of the way.
---
Carriers Used
Depending on your location and the item ordered, your parcel may be shipped via:
DHL eCommerce
Royal Mail
USPS
FedEx
DPD
Local postal partners
Our fulfilment partners always select the fastest available and most reliable service.
---
Split Shipments
If your order contains both clothing (made to order) and stocked items, they may be shipped separately. This is normal and helps you receive items faster.
You will receive separate tracking numbers for each shipment.
---
Customs, Duties & Delays
Some orders may incur customs or import fees depending on your location. These charges are the customer’s responsibility.
Please note that delays caused by postage services, customs processing, or global transport issues are outside our control.
---
Incorrect Address
Please ensure your shipping address is correct at checkout. Orders shipped to an incorrect address entered by the customer cannot be refunded until the package is returned to us.